Returns & Exchanges

At Solid Solutions, we stand behind the quality of our products and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. All items must be returned in their original, unused condition with all packaging intact.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging and include a copy of your packing slip to ensure fast processing.

• 3.
  Ship the Items

  Print the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or ship your replacement item within 5-7 business days.